Watch Now: Most Common Malpractice Claims and How to Avoid Them

SESSION DESCRIPTION

CDSPI is continuing the conversation about the dental malpractice environment in Canada. The recent webinar “Common Malpractice Claims and How to Avoid Them” certainly gave Canadian dentists some great insights on malpractice. The session, hosted by CDSPI’s Ed Dermit and Renata Whiteman features William Cole, an examining adjuster, and Colleen O'Neill, a litigation lawyer, both with extensive expertise in dental malpractice. Learn about the most common instances of dental malpractice, why they occur and best practices for reducing your exposure while cultivating a patient-focused practice.

Also hear from CDSPI President & CEO, Ed Dermit, who will share the latest dental malpractice insurance claims data.

MODULES

• 00:00 Welcome
• 02:36 Ed Dermit, CDSPI Malpractice Claims Update
• 08:00 William Cole, Types of Dental Malpractice Claims
• 09:17 The Malpractice Policy
• 13:51 Claims Process
• 21:11 Claim Adjuster's Role
• 33:54 Examples of Claims
• 37:39 How You Can Help Yourself
• 43:54 Colleen O’Neill, Common Claims and How to Avoid Them
• 45:12 Professional Negligence
• 46:05 Standard of Care
• 48:01 What is Informed Consent?
• 49:43 What is the Disclosure Standard?
• 50:02 Material Risk
• 52:36 Defending Informed Consent Cases
• 57:01 Typical Dental Negligence Claims
• 1:00:23 Practice Management Tips When a Problem Arises
• 1:04:17 Information Needed for Claims Handling
• 1:05:52 Dental Record Keeping Best Practices
• 1:08:20 Understanding CDSPI Malpractice Insurance
• 1:13:33 Excess Malpractice Insurance for ON and AB
• 1:14:46 What if a Claim is Made Against Me?
• 1:16:47 Q&A